Contact

Retour : retouche gratuite

Do you need more information?

Contact Clémence directly by email and ask her all your questions. She will get back to you (within 2 to 7 working days): asymetrio.fr@gmail.com

The most frequently
frequently asked

Can we try on our made-to-measure bra before buying?

Asymétrio has no official boutique and no stock. Each product is made to order according to the customer's measurements. However, some products are made in order to present the sets and the collection at events. If your size is available, you can of course try them on. Where are fittings held? Paris 11th arrondissement or at events and pop-ups throughout the year
What do we do if our size isn't available? The advantage of made-to-measure is that you can be sure it will fit you and your body type. Use the size simulator. If in doubt about your size = contact us directly: asymetrio.fr@gmail.com

How do I make an appointment for a measurement?

Log in to your Asymétrio account
Make an appointment in Paris 11ème. If you are not in Paris, you can make an appointment by phone or contact directly by email : asymetrio.fr@gmail.com

What is the delivery time for my made-to-measure bra made in France ?

We know the values of made in France, and that's why we love it so much. Asymétrio has chosen to delegate production to a French atelier in the Maine-et-Loire department, run by 5 skilled and passionate women. Much more than just a lingerie set, these are rare and unique pieces. By choosing the made-to-measure experience, you can be sure that your outfit will fit you, because it will be cut and sewn especially for you. Between the order, the design, the preparation of your order and the delivery to your home, it takes between 1 and 2 months. You will of course be informed by email of the progress of your order.

Why are orders closed every 20th of the month?

To reduce our environmental impact, 1 order per month = 1 parcel sent for all your orders. More ethical consumption. Order before the 20th to ensure your lingerie is made with care this month. The delivery time will therefore be 1 month. If the order is placed after this date, it will take an extra 20 days.

What should I do if the product doesn't fit?

When it comes to made-to-measure, there is no obligation to exchange or refund. Concerned about women's well-being, Asymétrio is committed to 200% customer satisfaction. For reasons of hygiene, none of the brand's products will be exchanged or refunded. That's why we've set up a size simulator and free measurement appointments. If you're not sure about your size, contact asymetrio.fr@gmail.com and we'll help you find your perfect bra size!